We request collaboration permissions to assist with troubleshooting our app because it allows us to understand better and resolve the issues you're experiencing. With these permissions, our support team can access relevant data and logs, replicate problems, and perform necessary diagnostics.
This enables us to provide more accurate and efficient support, ensuring that your app functions smoothly and any disruptions are quickly addressed.
Rest assured, your privacy and data security are our top priorities, and we only use this access to enhance our troubleshooting efforts.
You can check or accept the collaboration request by following the guide below:
1. Log in to your Shopify Account.
2. Go to "Settings" in the lower left corner.
3. Click "Users and Permissions."
4. After that, scroll down to "Collaborators."
5. You should see "StayTuned is requesting access to your store." Click "Review Requests."
6. Scroll down to the bottom and click "Accept Request."